At USABillabong, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer the following returns policy:

1. **Eligibility for Returns**: You may return items within 30 days of receipt. Items must be unused, in their original condition, and with all tags and packaging intact.

2. **Non-Returnable Items**: Certain types of items cannot be returned, including gift cards, downloadable software products, and items marked as final sale.

3. **Return Process**:
– To initiate a return, please contact us at utjosqtnen@gmail.com or call us at +15918137004 to obtain a Return Authorization (RA) number.
– Package the item securely and include the RA number on the package.
– Ship the return to the address provided in your RA confirmation.

4. **Refunds**: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 7-10 business days.

5. **Exchanges**: If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

6. **Shipping Costs**: Shipping costs incurred for returning items are non-refundable. You are responsible for paying your own shipping costs for returns.

7. **Contact Us**: If you have any questions regarding our returns policy, please reach out to us at utjosqtnen@gmail.com or +15918137004.

Thank you for shopping with USABillabong!